All products sold by OnlineCarStereo.com are brand new, first quality (never seconds or "knock-offs"), brand name merchandise. We do offer factory reconditioned items, the condition of those items are marked as "factory reconditioned" on their product page and they all offer a limited 90 day warranty.
No returns will be accepted without prior authorization. To request a Return Authorization Number please call customer service at 888-615-5663 or send an email to customerservice@onlinecarstereo.com.
The cost to return merchandise to OnlineCarStereo.com for refunds, exchanges, warranties, and DOA products is the sole responsibility of the customer and any charges, taxes, duties, or fees associated with the return shipment will not be reimbursed. The cost of return shipping can be equated to the cost of driving back to any local retail store to complete a return. Return Shipping
The cost to return merchandise to OnlineCarStereo.com for refunds, exchanges, warranties, and DOA products is the sole responsibility of the customer. This cost can be equated to the cost of driving back to any local retail store to complete a return.OnlineCarStereo.com is not responsible for any shipping costs associated with these returns.
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